Terms of service

Overview These Terms of Service govern your use of jiajewellery.com and your purchase of products from JIA Jewellery. By visiting our site and purchasing from us, you agree to these terms.

Our Products All jewellery is made with quality materials including sterling silver, stainless steel and gold-plated finishes. As we sell sterling silver jewellery, we recommend avoiding prolonged exposure to water, perfume and harsh chemicals to maintain the quality of your pieces.

Personalised Items Personalised items are made to order and cannot be returned or exchanged unless faulty or damaged. Please double-check all personalisation details before placing your order as we cannot be held responsible for errors submitted by the customer.

Pricing All prices are listed in GBP (£). We reserve the right to change prices at any time without notice.

Payment We accept all major payment methods. Payment must be received in full before your order is dispatched.

Intellectual Property All content on this website including images, logos and text is the property of JIA Jewellery and may not be reproduced without permission.

Contact For any questions, please contact us at hello@jiajewellery.com or write to us at: JIA Jewellery, 19 Redding Avenue, Kilmarnock, KA3 2AZ.